Information We Collect
We collect information that you provide directly to us, including:
Personal Information: Name, email address, phone number, date of birth, and other contact details provided during registration or appointment booking.
Medical Information: Health history, prescriptions, lab results, and treatment records shared for the purpose of providing healthcare services.
Payment Information: Billing details and insurance information required for processing payments.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser details.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our healthcare services
Process appointments and send confirmations and reminders
Communicate with you about services, health tips, and hospital updates
Comply with legal obligations and resolve disputes
Ensure the security of our digital platforms
Data Security
We implement industry-standard security measures to protect your personal and medical information:
SSL/TLS encryption for all data transmissions
Secure access controls and authentication mechanisms
Regular security audits and vulnerability assessments
Staff training on data protection and privacy practices
Your Rights
As a patient, you have the right to:
Access: Request a copy of the personal data we hold about you
Correction: Request corrections to inaccurate or incomplete data
Deletion: Request deletion of your personal data, subject to legal requirements
Restriction: Request restriction of processing of your personal data
Portability: Receive your data in a portable format
Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We use:
Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and preferences
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and delivering services. These partners are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@aayushhospitals.com
Phone: +91 123 456 7890
Address: Aayush Hospitals, Vijayawada, Andhra Pradesh, India
This policy was last updated on January 1, 2025.